NewVerdikt: AI call audits in Hindi, English & Hinglish

AI that understands every customer conversation.

Vimarse Technologies builds AI for sales, support and collections teams. We listen to every call, score it with proof, and turn it into coaching, compliance and more closed deals.

HIENHG
Built in India, for the way India talks.
Customer · 02:14Objection

“Abhi budget thoda tight hai, festive season ke baad dekhte hain.”

Call score 86Every score with proof
Compliance passedRBI · DPDP · TRAI
Next best actionBook the site visit

Trusted by growing teams across India

B2B Holidays
CSB Data Consulting
UEUnifyEngineering
Kukje Overseas
B2B Holidays
CSB Data Consulting
UEUnifyEngineering
Kukje Overseas
B2B Holidays
CSB Data Consulting
UEUnifyEngineering
Kukje Overseas
B2B Holidays
CSB Data Consulting
UEUnifyEngineering
Kukje Overseas
B2B Holidays
CSB Data Consulting
UEUnifyEngineering
Kukje Overseas
B2B Holidays
CSB Data Consulting
UEUnifyEngineering
Kukje Overseas
25K+

calls audited

100%

of calls covered, not a 2% sample

3

languages: Hindi, English, Hinglish

< 2 min

to audit a 5-minute call

What we do

Your calls hold the answers. We make them readable.

Managers can listen to one or two calls in a hundred. We listen to all of them and tell you what matters.

Audit every single call

Each recording is transcribed and scored against your own scorecard. Every score points to the exact quote and timestamp, so nobody argues with the result.

Opening & disclosure10/10
Need discovery7/10
Objection handling6/10
Next step booked9/10

Call score

86

with 14 cited quotes

Coach every agent

See who needs help with what, turn weak calls into focused coaching, and track if scores improve.

Stay compliant

RBI recovery conduct, DPDP and TRAI rules checked on every call, before they turn into penalties.

RBI DPDP TRAI Your script

Speaks like India speaks

Hindi, English and the Hinglish in between, with speakers separated and sensitive numbers masked.

Insights that close deals

Objections, missed opportunities, buying signals and the next best action, for every call and every agent.

Objection: priceBuying signalFollow up Saturday

Industries

Built for teams that live on the phone.

Collections & NBFC

Right-party checks, promise-to-pay capture and RBI fair-practice conduct.

Sales & real estate

Discovery, objections, and whether a site visit or demo actually got booked.

Customer care

Verification, empathy, resolution accuracy and first-call resolution.

Insurance & BFSI

Mis-selling checks, free-look disclosure and explicit consent.

Working with us

Start small. See results. Then scale.

Step 01

Free demo audit

Share some recent calls. We audit them at no cost and walk your team through what we find.

Step 02

Tune to your process

We shape the scorecard around your script, products and compliance rules.

Step 03

Go live

Connect your dialer or storage, and every call is audited automatically from then on.

About us

विमर्श · Vimarsh

Thoughtful discussion, at the scale of every call.

Vimarsh means thoughtful discussion. That's what we bring to customer conversations: careful listening, honest scoring and clear next steps.

Vimarse Technologies is a Noida-based AI company. Our team has spent years deploying call-audit and voice AI for lenders, sales teams and contact centres across India. We built Verdikt to give every team what only the biggest could afford: a clear view of every call, in the languages their customers actually speak.

Designed around India's DPDP Act

Personal data masked

Card, Aadhaar, PAN, account and phone numbers are masked before storage or AI.

Your data stays yours

Each company's data is isolated and never used to train shared models.

Secure access

Roles, two-factor sign-in and a full audit log of who did what.

Retention you control

Audio deleted after your chosen period. Export or delete on request.

Contact

Let's listen to your calls together.

Book a free demo: share some recent calls, we'll audit them at no cost and walk you through what we find.

The Corenthum Iconic, Tower C, 5th Floor,
C 23, Near Noida Electronic City Metro
Station Gate No. 3, Noida 62, 201301
Get directions